T-Mobile in Jersey City, NJ Open now

Reviews about T-Mobile

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  January 09, 2020, by Jabell Lopez
  The journal square T- mobile store is the worst store that I have EVER visited. They don't have any type of customer service and only care about opening a new line. If you have any problem with your actual phone, they won't help you. My mother went to the journal square store because she had an issue with her phone. The phone was getting extremely hot and turning off by itself. She currently has the Samsung s6 and the sales representative literally told her to go to metro pcs. All she wanted was the same phone in exchange for one that was working properly. The sales rep insisted for my mother to do the 'jump' and my mother did not agree because she did not want a different phone she wanted her Samsung s6 so they sent her to metro pcs.. I will never in my life visit this location nor will my mom including everyone that I know. And I will make sure of that.