Lowe's Home Improvement in Jersey City, NJ Open now

Reviews about Lowe's Home Improvement

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  July 24, 2019, by Satha Palani
  I recently visited this store for the first time. I was in the market to make a large appliance order. Came here after receiving very poor service at the union store. Recently moved to NJ from Richmond VA where I have received consistently good service at Lowe's. I was assisted by an associate (Xavier) who was beyond professional. He compiled a list of appliances we wanted. Gave us great advice on models. durability etc. Was not just trying to make a sale; I could feel he cared about our experience and wanted the best for us. My wife told me the exactly same thing as soon as we left the store :). Xavier Put our order through the system to see if we qualified for additional discounts and gave us a printout of the details. The total came up to more than we were prepared to spend; so my wife and i took a few days to reconsider options. Returned a few days later and Xavier is there again. Goes through the whole process to get us the best price, processed our order and even called the credit card company to get us a new promotion that was just launched but not in the system yet. I was blown away by the service. I hear "retail" is going away but while its still here people like Xavier do it proud!! Keep up the great work